Missing Parts?

Missing Parts?

Please use this form to contact us about missing parts. For all other inquiries, use the contact form found here:  Contact Us

If you have missing parts in your newly purchased game that has been published or distributed by Rio Grande Games, and that is not out of print, we will replace those parts without charge.

Please note that we do not replace complete games that have missing parts. Also, note that we do not replace game boxes or the cardboard or plastic liners that come with them. If the game is damaged due to shipping or you bought a discounted damaged game, we do not offer part(s) or replacement(s). We recommend you return it to the seller for a refund or replacement.

We only offer a free of charge replacement service for newly purchased games, in original shrinkwrap with a proof of purchase.

Please note:  If you are looking for the card guide for the inlay in your Dominion game or expansion, please be sure to check inside the rule book before asking for a replacement.  The guides are put inside the rule book during the manufacturing process in order to protect them.

Customers wanting replacement part(s) should fill out the form to the left, include a description of the part(s) that is missing, what game it comes from, your address, and attach your proof of purchase.

We will respond to your email address within a few days.